Policy

Read-only. These are the same numbers Lintel's rules run on; changing them is a code change, reviewed like one.

Paid on its own

  • A utility bill whose account number matches a property exactly.
  • Usage and amount within +25% of the last 3 bills.
  • A known contractor at or under the property's auto-pay limit.

Waits for a person

  • Usage or amount more than +25% over usual.
  • A field Lintel isn't sure it read right (below 0.85).
  • A property Lintel can't match with confidence, or a vendor it doesn't know.
  • A contractor over the auto-pay limit, or not verified yet.

Never paid

  • The same invoice from the same vendor, at any time.
  • The same vendor, property and amount (within 2%) due within 20 days.
  • Line items that don't add up to the printed total.
  • A vendor flagged by the identity check.

Who approves a held bill

  1. OperatorLintel can't tell what the bill is: an unsure read, an unmatched property or vendor, a utility not matched by account.
  2. Property ManagerA vendor that isn't verified, or a spike or over-limit bill up to $5,000.00.
  3. VP FinanceA spike or over-limit bill above $5,000.00.

The AI reads bills and drafts follow-ups. It can't approve, pay, or change a bill.

Ready